Where your sales team's time goes
Watch a salesperson's day and the selling is the smallest part of it. Typing up notes after a call. Updating the CRM. Writing the follow-up email. Answering the same questions in the inbox. Telling the rest of the team what happened.
Every one of those steps is needed. None of them needs your best salesperson to do it by hand. After every call, that admin can easily take 5 to 15 minutes, which is time not spent preparing for the next one.
