AI receptionist

An AI receptionist that answers every call, books the job and texts back anyone you miss.

Built on your phone number, your calendar and your CRM. Your team gets a short summary of every call, and a person can take over whenever it matters.

Book a callSee how a build goes
A phone ringing on a quiet front desk after hours
Incoming call7:42pm, after hours
Job bookedThu 10:30, summary sent
What it does

Every call answered, every job booked

  • Answers every call and web inquiry, day and night, including weekends
  • Asks the questions your front desk would ask, in the order they'd ask them
  • Sorts urgent jobs from routine ones and flags the urgent ones straight away
  • Books the appointment or job straight into your calendar
  • Texts back anyone whose call was missed, before they ring the next business on the list
  • Sends your team a summary of every call: who called, what they need, what was booked
  • Hands over to a person when the caller asks for one or when it isn't sure
How a call runsLive example
Look before you buy

Before you buy one, check where the calls are really being lost

Koda, a plastic surgery clinic, had paid two agencies $14,000 for AI voice agents to answer after-hours calls. Conversion didn't move.

When we looked at their data, 64% of the leads they won had come in after hours, and so had 63% of the leads they lost. After-hours wasn't the problem. Two coordinators simply couldn't keep up with the daytime call volume.

So the first thing we do is look at your call data: when calls come in, which ones get missed and what happens to them. Sometimes an AI receptionist is exactly the fix. Sometimes the leak is somewhere else, and we'd rather tell you than build the wrong thing.

Koda's leads that came in after hours
Leads they won64%
Leads they lost63%

Almost identical, so after-hours calls were never the problem.

How a build goes

From your call data to a receptionist you trust

  1. 1
    We look at your calls. When they come in, which get missed, and what callers ask.
  2. 2
    We write the script with your team. The questions, the answers it's allowed to give, what counts as urgent and when to hand over.
  3. 3
    We pick the voice platform for the job. We've tested six of the big ones side by side (Bland, Retell, Vapi, OpenAI, ElevenLabs and xAI) on setup, how natural they sound, response speed and how well they follow instructions. No single one wins every job.
  4. 4
    We connect it to your phone number, calendar and CRM.
  5. 5
    We test it on real call scenarios before it takes a single live call.
  6. 6
    Once it's live, we watch the first weeks closely and tune it from real conversations.
I tested every popular AI voice agentSix voice platforms, side by side
Your options

AI receptionist, answering service or another hire?

Recommended for the volume

AI receptionist

  • Answers every call instantly, at any hour
  • Books straight into your calendar
  • Best at the repeat questions and bookings that make up most calls
Good for unusual calls

Human answering service

  • Good for unusual or sensitive calls
  • Usually takes messages rather than booking
  • Costs more as call volume grows
Knows your business best

Another in-house hire

  • Knows your business best
  • Can only take one call at a time
  • Goes home at 5pm

The setup we'd recommend: the AI handles the volume, and your team handles the calls that need a person.

Integrations

Works with what you already have

Customers call the same number they always have, and every call is logged where your team already looks. If you use something niche, we check its connection options after our first call and tell you exactly what's possible.

Your existing business numberYour calendar or booking systemYour CRM or job softwareSlack, email or text for call summaries
Missed-call check

What are missed calls costing you?

Two sliders. Your own numbers.

Work you're not winning, each month
missed callers a month who'd likely have booked
a year at this rate
Book a call
Assumes 1 in 4 of those callers would have booked if someone had answered straight away. Your real number gets worked out from your call data.
Related systems

Pairs well with

Missed call text backAn instant text to every missed callerSpeed to leadA reply to every web inquiry in secondsNo-show reductionConfirmations and reminders so booked jobs turn up

Industries where this matters most

Home servicesHealthcare and clinicsLaw firms

Questions

About AI receptionists.

Yes. An AI receptionist answers on your normal business number, has a natural conversation, answers common questions, books appointments and passes anything it can't handle to your team with a summary.

It answers calls on your existing business number and follows a script written with your team: the questions to ask, the answers it's allowed to give and what counts as urgent. It checks your calendar, books the slot and sends your team a summary of every call. When a caller asks for a person, or it isn't sure, it hands over.

It depends on how many calls you get and what it needs to connect to. Off-the-shelf AI receptionist apps charge a monthly subscription. A custom build like ours is a fixed price agreed after we've looked at your calls. For typical market prices, see our guide on what an AI receptionist costs.

It is when calls are going unanswered and each job is worth real money. The calculator above gives a rough monthly figure from your own numbers. It isn't when the leak is somewhere else: Koda paid two agencies $14,000 for after-hours voice agents and conversion didn't move, because the real problem was daytime call volume. We look at your call data first, so you know before you build.

You decide how it introduces itself, and we agree the wording with you before it goes live. Either way, callers can always ask for a person.

It says so, takes the details and passes the call or a message to your team with a summary of what was said. It doesn't guess.

Yes, 24 hours a day, every day. You decide what it does out of hours: book appointments, take details for urgent jobs, or send urgent calls to whoever's on call.

Yes. It checks your real availability and books the slot. You decide which slots it's allowed to offer.

It depends on the job. The platforms differ in how natural they sound, how fast they respond and how well they follow your rules. We've tested the main ones side by side, and we pick the right one for each build.

Answering calls that customers make to you is fine. Calling people with an AI voice is more tightly regulated, especially in the US, and needs the right consent. We only set up outbound calling where the rules allow it.

Book a call

See what an AI receptionist would do for your calls

In a 45-minute call we'll look at how your business runs, where your team's time goes and where leads or work are slipping through. You'll leave knowing whether AI is the right fix, and if it is, where to start.

What to have ready
  • A rough idea of your monthly revenue and team size
  • The part of the business that's eating the most time
  • Which tools you use day to day (CRM, phone system, calendar, project tool)

Prefer email? storm@oneclicksystems.co.uk

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